{"id":2642,"date":"2026-05-23T03:45:32","date_gmt":"2026-05-23T03:45:32","guid":{"rendered":"https:\/\/usglobalnews.com\/2026\/05\/23\/trump-mobile-investigating-potential-exposure-of-would-be-customers-personal-information\/"},"modified":"2026-05-23T03:45:32","modified_gmt":"2026-05-23T03:45:32","slug":"trump-mobile-investigating-potential-exposure-of-would-be-customers-personal-information","status":"publish","type":"post","link":"https:\/\/www.usglobalnews.com\/?p=2642","title":{"rendered":"Trump Mobile investigating potential exposure of would-be customers\u2019 personal information"},"content":{"rendered":"<div style=\"border-color:var(--article-border);background-color:var(--article-inner-background)\" class=\"dcr-wqti5a\">\n<div class=\"dcr-2zxs1v\">\n<div style=\"--grid-area:media\" data-gu-name=\"media\" class=\"dcr-1fnjjtg\">\n<div class=\"dcr-14emo0l\">\n<div class=\"dcr-tr9ye5\">\n<figure id=\"528ead7a-1124-47d6-b6e1-d06b5df8b7b8\" class=\"dcr-142siv7\">\n<div id=\"\" class=\"dcr-1t8m8f2\"><img fetchpriority=\"high\" decoding=\"async\" alt=\"The T1 Trump Mobile smartphone.\" src=\"https:\/\/i.guim.co.uk\/img\/media\/70c74c12869e42640c3f680d891be8faf25a8ee3\/6_26_580_464\/master\/580.jpg?width=465&amp;dpr=1&amp;s=none&amp;crop=none\" width=\"465\" height=\"372\" loading=\"eager\" class=\"dcr-evn1e9\"><span class=\"dcr-v822l1\"><\/p>\n<div class=\"dcr-gup2gr\">\n<div class=\"dcr-fntg6k\"><label for=\"the-checkbox\" class=\"dcr-1xgwz8b\"><\/label> <\/p>\n<div id=\"the-caption\"><figcaption data-spacefinder-role=\"inline\" class=\"dcr-1os51wo\"><span class=\"dcr-hvsf4t\"><\/span><span class=\"dcr-1qvd3m6\">Trump Mobile says an investigation is under way into the potential security issue affecting \u2018certain customer details\u2019. It coincides with the company beginning to distribute its bespoke T1 smartphones.<\/span> Photograph: Trump Mobile<\/figcaption><\/div>\n<\/div>\n<\/div>\n<p><\/span><\/div>\n<p><span class=\"dcr-n4pnam\"><figcaption data-spacefinder-role=\"inline\" class=\"dcr-1hdkqum\"><span class=\"dcr-hvsf4t\"><\/span><span class=\"dcr-1qvd3m6\">Trump Mobile says an investigation is under way into the potential security issue affecting \u2018certain customer details\u2019. It coincides with the company beginning to distribute its bespoke T1 smartphones.<\/span> Photograph: Trump Mobile<\/figcaption><\/span><\/figure>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"--grid-area:border\" data-gu-name=\"border\" class=\"dcr-1fnjjtg\"><\/div>\n<div style=\"--grid-area:headline\" data-gu-name=\"headline\" class=\"dcr-1fnjjtg\">\n<div class=\"dcr-14emo0l\">\n<div class=\"dcr-1aqe7zu\">\n<h1 class=\"dcr-1k1a1x\">Trump Mobile investigating potential exposure of would-be customers\u2019 personal information<\/h1>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"--grid-area:standfirst\" data-gu-name=\"standfirst\" class=\"dcr-1fnjjtg\">\n<div class=\"dcr-15in7js\">\n<p>Phone company launched by Donald Trump\u2019s family says names and contact details appear to be affected, but not credit card or banking information<\/p>\n<\/div>\n<\/div>\n<div style=\"--grid-area:body\" data-gu-name=\"body\" class=\"dcr-kn9unn\">\n<div class=\"dcr-1a4fred\">\n<div id=\"maincontent\" class=\"dcr-ydnaza\">\n<div class=\"article-body-commercial-selector article-body-viewer-selector dcr-1c9t5u6\">\n<p class=\"dcr-130mj7b\">A <a href=\"https:\/\/www.theguardian.com\/us-news\/2025\/jun\/16\/trump-organization-gold-phone\" data-link-name=\"in body link\">phone company launched by Donald Trump\u2019s family business<\/a> is investigating a potential security flaw on its website that appears to have exposed the personal details of an estimated 27,000 people who sought to buy a gold-coloured smartphone.<\/p>\n<p class=\"dcr-130mj7b\">Trump Mobile said in a statement that it was investigating the issue \u2013 \u201cwith the assistance of independent cybersecurity professionals\u201d <em>\u2013 <\/em>in which the full names, addresses and phone numbers of people who filled out preorder forms appeared to be exposed.<\/p>\n<p class=\"dcr-130mj7b\">\u201cBased on the available information, we have not identified evidence that Trump Mobile\u2019s systems, infrastructure, or network were directly compromised. The investigation remains ongoing,\u201d the company said in response to questions from the Guardian about the issue.<\/p>\n<p class=\"dcr-130mj7b\">\u201cAt this time, the incident does not appear to involve Trump Mobile payment card information, banking information, Social Security numbers, call records, text messages, or other highly sensitive financial data. At this time, the impacted information appears to be limited to certain customer details, including names, email addresses, mailing addresses, order identifiers and mobile phone numbers.\u201d<\/p>\n<figure id=\"cb4472d9-a878-41e2-8dcc-adb138ac8193\" data-spacefinder-role=\"richLink\" data-spacefinder-type=\"model.dotcomrendering.pageElements.RichLinkBlockElement\" class=\"dcr-47fhrn\">\n<div data-print-layout=\"hide\" data-link-name=\"rich-link-4 | 4\" data-component=\"rich-link\" data-name=\"placeholder\" class=\"dcr-1kyw41h\">\n<div data-format-theme=\"5\" data-format-design=\"0\" data-format-display=\"0\" class=\"dcr-1ljij2n\"><a href=\"https:\/\/www.theguardian.com\/us-news\/2026\/may\/09\/trump-media-and-technology-group-loses-406m-first-quarter-2026\" class=\"dcr-1m887w9\"><\/p>\n<div class=\"dcr-ut4tvs\">\n<div class=\"dcr-1h5b6rb\">\n<div class=\"dcr-169d7yv\">Trump Media and Technology Group lost $406m in first three months of 2026<\/div>\n<\/div>\n<div class=\"dcr-eurq8n\">\n<div class=\"dcr-fkf7vq\">Read more<\/div>\n<\/div>\n<\/div>\n<p><\/a><\/div>\n<\/div>\n<\/figure>\n<p class=\"dcr-130mj7b\">The company said additional safeguards and monitoring measures were now in place, and it was \u201calso evaluating any applicable notification obligations\u201d.<\/p>\n<p class=\"dcr-130mj7b\">Trump Mobile said customers should remain alert for any suspicious emails, calls or text messages regarding their orders, and the company<em> \u201c<\/em>will not ask customers to provide payment information, passwords, or other sensitive information through unsolicited communications\u201d.<\/p>\n<p class=\"dcr-130mj7b\">The discovery coincided with Trump Mobile beginning to distribute its <a href=\"https:\/\/www.theguardian.com\/us-news\/2025\/dec\/31\/trump-family-business-delays-launch-of-gold-smartphone\" data-link-name=\"in body link\">bespoke T1 smartphones<\/a> after an almost 10-month delay and an about-face on the company\u2019s initial promise to manufacture the phones in the US.<\/p>\n<p class=\"dcr-130mj7b\">An Australian programmer \u2013 who has been working in IT for nearly 20 years and asked not to be identified out of fear of being the target of personal attacks \u2013 told the Guardian they had incidentally discovered the site\u2019s possible security flaws and reported them to Trump Mobile.<\/p>\n<p class=\"dcr-130mj7b\">Jonathan Soma, a programmer and professor at New York\u2019s Columbia University, reviewed the code that the Australian had uncovered and copied from the Trump Mobile website. Soma said the website used a common e-commerce model, in which every potential order added another \u201c1\u201d to a list, the total of which had reached 27,224 possible pre-orders on the available information.<\/p>\n<figure id=\"4c220eb6-3289-404d-8d7c-87c3fbcb950e\" data-spacefinder-role=\"inline\" data-spacefinder-type=\"model.dotcomrendering.pageElements.ImageBlockElement\" class=\"dcr-173mewl\">\n<div id=\"img-1\" class=\"dcr-1t8m8f2\"><img decoding=\"async\" alt=\"Eric Trump, Don Hendrickson, Eric Thomas, Patrick O\u2019Brien and Donald Trump Jr announce the Trump Mobile, in New York\u2019s Trump Tower in June.\" src=\"https:\/\/i.guim.co.uk\/img\/media\/89141e99fc9309645bee14ed2ff1299c209c69ec\/0_0_4077_2718\/master\/4077.jpg?width=445&amp;dpr=1&amp;s=none&amp;crop=none\" width=\"445\" height=\"296.66666666666663\" loading=\"lazy\" class=\"dcr-evn1e9\"><a href=\"#img-1\" data-ignore=\"global-link-styling\" class=\"open-lightbox dcr-13fd1ms\" aria-hidden=\"true\"><button data-element-id=\"4c220eb6-3289-404d-8d7c-87c3fbcb950e\" type=\"button\" class=\"open-lightbox dcr-4tmywn\" aria-haspopup=\"dialog\"><span class=\"dcr-194i6pr\">View image in fullscreen<\/span><\/button><\/a><\/div><figcaption data-spacefinder-role=\"inline\" class=\"dcr-fd61eq\"><span class=\"dcr-1inf02i\"><\/span><span class=\"dcr-1qvd3m6\">Eric Trump, Don Hendrickson, Eric Thomas, Patrick O\u2019Brien and Donald Trump Jr announce the Trump Mobile, in New York\u2019s Trump Tower in June.<\/span> Photograph: Richard Drew\/AP<\/figcaption><\/figure>\n<p class=\"dcr-130mj7b\">But he said the code reflected the last step before payment, meaning those who didn\u2019t proceed with the purchase were also recorded in the data, even those people who have abandoned their carts without paying the deposit, so the true number of preorders was likely to be even lower.<\/p>\n<p class=\"dcr-130mj7b\">\u201cI probably started three phone purchases and didn\u2019t buy any of them,\u201d he said.<\/p>\n<p class=\"dcr-130mj7b\">News of the security vulnerability comes nearly a year after the Trump Organization debuted the cellular service and smartphone product in June 2025 to coincide with the 10-year anniversary of the launch of Donald Trump\u2019s presidential campaign.<\/p>\n<p class=\"dcr-130mj7b\">At the time, Trump\u2019s sons Eric and Donald Jr announced plans for a new \u201csleek, gold smartphone\u201d that would be \u201cproudly designed and built in the US for customers who expect the best from their mobile carrier\u201d.<\/p>\n<p class=\"dcr-130mj7b\">The Trump Mobile website now says the phones are \u201cdesigned with American values in mind\u201d.<\/p>\n<p class=\"dcr-130mj7b\">Last week, the company\u2019s chief executive, Pat O\u2019Brien, said the first T1 phones were assembled in the US and, moving forward, would use components \u201cprimarily manufactured\u201d locally.<\/p>\n<p class=\"dcr-130mj7b\">O\u2019Brien would not confirm how many preorders there had been and <a href=\"https:\/\/www.usatoday.com\/story\/tech\/2026\/05\/12\/trump-mobile-t1-phone-shipping\/90046321007\/\" data-link-name=\"in body link\">told USA Today<\/a> that Trump Mobile was \u201cincredibly pleased\u201d with the interest in its products.<\/p>\n<p class=\"dcr-130mj7b\">He said the T1 phones were starting to be shipped to customers.<\/p>\n<p class=\"dcr-130mj7b\"><em>\u2013 Dara Kerr contributed to reporting<\/em><\/p>\n<\/div>\n<\/div>\n<div data-print-layout=\"hide\" class=\"dcr-qxqnsy\"><span class=\"dcr-1rq3vad\">Explore more on these topics<\/span><\/p>\n<div class=\"dcr-1dzx48f\">\n<ul class=\"dcr-1rrvs2w\">\n<li class=\"dcr-hj8byr\"><a href=\"\/us-news\/donaldtrump\" class=\"dcr-1gwziyt\">Donald Trump<\/a><\/li>\n<li class=\"dcr-hj8byr\"><a href=\"\/money\/mobile-phones\" class=\"dcr-1gwziyt\">Mobile phones (Money)<\/a><\/li>\n<li class=\"dcr-hj8byr\"><a href=\"\/technology\/mobilephones\" class=\"dcr-1gwziyt\">Mobile phones (Technology)<\/a><\/li>\n<li class=\"dcr-hj8byr\"><a href=\"\/business\/telecoms\" class=\"dcr-1gwziyt\">Telecommunications industry<\/a><\/li>\n<li class=\"dcr-hj8byr\"><a href=\"\/tone\/news\" class=\"dcr-1gwziyt\">news<\/a><\/li>\n<\/ul>\n<\/div>\n<div class=\"dcr-nu129i\"><a href=\"mailto:?subject=Trump%20Mobile%20investigating%20potential%20exposure%20of%20would-be%20customers%E2%80%99%20personal%20information&amp;body=https:\/\/www.theguardian.com\/us-news\/2026\/may\/23\/trump-mobile-investigating-potential-exposure-of-would-be-customers-personal-information?CMP=share_btn_url\" class=\"dcr-125qj9d\">Share<\/a><\/p>\n<div class=\"dcr-zhx6xs\"><a data-link-name=\"meta-syndication-article\" href=\"https:\/\/syndication.theguardian.com\/?url=https%3A%2F%2Fwww.theguardian.com%2Fus-news%2F2026%2Fmay%2F23%2Ftrump-mobile-investigating-potential-exposure-of-would-be-customers-personal-information&amp;type=article&amp;internalpagecode=us-news\/2026\/may\/23\/trump-mobile-investigating-potential-exposure-of-would-be-customers-personal-information\" target=\"_blank\" rel=\"noreferrer\" title=\"Reuse this content\" class=\"dcr-14rjinq\">Reuse this content<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div style=\"--grid-area:right-column\" data-gu-name=\"right-column\" class=\"dcr-1h2hraq\">\n<div class=\"dcr-tn16h9\">\n<section class=\"dcr-1hko8ef\"><\/section>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Trump Mobile says an investigation is under way into the potential security issue affecting \u2018certain customer details\u2019. It<\/p>\n","protected":false},"author":0,"featured_media":2644,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2642","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-world-news"],"_links":{"self":[{"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=\/wp\/v2\/posts\/2642","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2642"}],"version-history":[{"count":0,"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=\/wp\/v2\/posts\/2642\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=\/wp\/v2\/media\/2644"}],"wp:attachment":[{"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2642"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=2642"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.usglobalnews.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=2642"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}